Registered Mail Là Gì

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Items are delivered lớn recipients’ addresses; items are provided private numbers for customers khổng lồ traông xã và trace their items through Vietnam Post website.

Scope of service

Nationwide

Weight & form size

a. Limited kích cỡ of postcards:- Maximum: 165 milimet x 245 mm, with 2 mm error.- Minimum: 90 mm x 140 milimet, with 2 milimet error- The minimum ratio between length and width is about 1,4.

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b. Limited size of small packets:- Minimum: 210 x 148 mm.- Maximum: Sum of length, width và height is 900 mm, not exceed 600 milimet of each, with 2 mm error. In case of rolling, the length plus 2 times of diameter is 1040 mm, but not exceed 900 mm.c. Limited kích cỡ of other kinds of items:- Maximum: Sum of length, width và height is 900 mm, the maximum of each doesn’t exceed 600 milimet, with 2 mm error. In case of rolling, the length plus 2 times of diameter is 1040 mm, but not exceed 900 mm, with 2 milimet error.- Minimum: One side is not smaller than 90 milimet x 140 mm, with 2 milimet error. In case of rolling, the length plus 2 times of diameter is 170 milimet, the biggest dimension is not smaller than 100 mm

Criteria of end-to-kết thúc time

Attached annex

Table of service charges

Attached annex

Value-added service


Inquiries, Compensations

1. Inquiry timea. Six (06) months since the ending date of transit time of thắng lợi for loss, delay against the published transit time; in case the transit time is not published, the period wil be calculated from acceptance time.b. One (01) month since date công trình was delivered khổng lồ the recipient for damage, postage và related inquiries2. Treatment of inquiriesa. For domestic service: 2 months since accepting inquiry.b. For international service: 3 months since accepting inquiry.

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3. Compensation regulation.- In case of loss, damage or change the whole content: compensation for damage shall be determined according khổng lồ the limitation of liability to lớn pay damages for the entire customer service was used.- In case of partly loss, damage or change, compensation shall be based on the actual damage but not higher than the limit of liability for all damages applies to services that customers have sầu used, unless post office và customer have sầu other agreements.- Limit of liability for compensation issued by Vietphái mạnh Post according to lớn the level of compensation granted by the relevant authorities.- Compensations are paid in Vietnam dong, the payment is done once unless post office và customer have other agreements.- Compensation is paid to lớn the sender, unless otherwise agreed; In case of partly loss, damage that the recipient agrees khổng lồ accept the rest then the compensation will be paid to recipients- The compensation for direct damage is done on the basis of supply contracts và the use of postal services.No compensation for indirect damage outside contract or beneficiaries are not obtained due lớn the postal service does not reach the chất lượng as the two sides agreed.

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4. The amount of compensation- In case of loss, damage or change the whole content: the compensation amount will be equivalent to 4 times of the postage when posted (include VAT) while the sender provide the necessary document proving the value of the tòa tháp (Invoice, receipt...).- In case of loss or damage a part of items’ nội dung, the maximum compensations are applied as follows:Amount of compensation = (the percentage of the loss quantity or damaged contents) x (amount of compensation in case of loss or damage).Note: The percentage of the loss quantity or damaged contents is checked based on report identified by sender.- In case items are misdirected because of Post’s fault, customer receive returned service with miễn phí of charge & compensated amount of paid service (including VAT).